We know that not all IT consultants are created equally. There’s the computer-guy, the computer geek, the programmer, the anti-socialite and on and on. We don’t fit any of those stereotypes. We don’t want to.
At Birds on a Cable, we strive to develop lasting relationships with our clients. We want to know how to fix the problem before you finish describing it. We want to learn the nuances of how you work in order to service you properly (we also want to learn the nuances of your network, but we won’t bore you with the details).
We add a human element to computing, providing you technical service you can understand. We fit best when servicing small- to mid-sized businesses. A mom’n’pop shop or a growing law firm. We always answer our phones, and always want to hear from you.
You have one computer or ten servers; sole proprietor or one-hundred users. Maybe you have a server room (please let us tidy those cables!), or maybe your server room is in the Cloud. We’ve seen it all, and we excel with variety. Our broad range of experience keeps us on our toes, allowing us to offer solutions for your unique environment and budget.
That said, we also fit well in a supplemental role. We fill in as helpdesk support if yours is, say, in India. We manage high-level IT projects if your staff doesn’t have the knowledge base or time.
Birds on a Cable has a personal touch you won’t get from larger companies, and it makes a difference. They’ve solved every IT emergency we’ve thrown their way. Whether we need them to come in that day because a machine won’t turn on, or it’s a quick fix they can take care of remotely, they always respond to our requests quickly and are able to squeeze us in. Birds has been thorough with every issue that has come up, making sure that it’s resolved and checking if there’s anything else that needs to be addressed while here. It’s great to be able to reach out to the same person every time, because they’re familiar with our setup.
Pokorny Marks, LLC is pleased to highly recommend Birds On A Cable IT services for any law firm or business. Birds staff are knowledgeable, easy to work with, patient with us non-techies, and exceptionally responsive to issues and problems that arise. They are very proactive for our software and hardware helping us prevent the ever present and dreaded IT downtime facing all businesses today.
We are fortunate to have found Birds on a Cable! They handle all of our IT needs promptly (including weekends) and effectively. In working with them on a project to transition servers, they were thorough in understanding our business and the software tools we use in order to ensure a smooth transition. These Birds are fully feathered!
Sean came through when I was in a bind on getting the correct Dell laptops. Not only did he get the order in for what I wanted, they showed up a week earlier than expected. Since then I've purchased all Dell equipment from him and it&’s been smooth sailing. It’s also nice to be able to talk with someone that works in IT (rather than just in sales) that understands business opportunities and can point me to products that are truly useful.
Laura Jean and her team have been the most responsive, knowledgeable IT company I have worked with in a long time. They are constantly monitoring our system to stay proactive rather than reactive. Downtime is no longer an issue. Birds on a Cable recently converted our company to Office 365. the overnight transition was a success, and our employees did not notice any interruption to their workday. I highly recommend BOAC. they allow you to concentrate on your business while they concentrate on how to make you the most productive.
Laura has been our IT professional for over a decade and has consistently done an exceptional job for our firm. She is dedicated and has an amazing work ethic. Always looking to prevent disruptions in our operations, she’s done everything from troubleshoot an Exchange server at 4 am to pull all night jobs on new projects. Over the years she has built our systems from the ground up and has spearheaded upgrades, installs and maintenance. Now that she has branched out (pun intended) and started Birds on a Cable, she has taken her insight and commitment and instilled it into her team. We have complete faith in knowing she is there as our business continues to grow. Give Birds a try; you would never look for another IT consultant again
Birds has a deep knowledge base that has helped me get complex projects completed quickly and in budget. They are consistently friendly and willing to go above and beyond the call of duty to make sure that IT works for your business and doesn’t slow you down.
Last night our phone rang because a website went down. We fixed it.
Last week a client hired a new attorney. Now he has a laptop and an email address; a bio on the firm website and a mobile device that syncs to a corporate server.
We offer online backup solutions for individual computers as well as entire network architectures. We’ve recovered a file or two. We’ve also restored servers from the dead.
We are partners with Microsoft, and develop Office 365 solutions that fit your business model. Ask us about migrations or hybrids.
This is our growing flock. Photogenic and (mostly) plaid!
Email any of us for help.
You want it to work,
and we all want to fix it.